Scale360

Australian trade, service & e-commerce

Advice isn’t enough. We build it too.

Scale360 is a Melbourne advisory and build firm. Most firms hand you a plan and walk away. We set the strategy, build the systems, and automate the work, with one team that has actually operated a business at scale.

  • AdviseStrategy, coaching, and 90-day plans that actually ship.
  • BuildWebsites, SEO, ops, hiring, and CRM, done for you.
  • AutomateCustom AI agents and workflows built into your operations.
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The market you’ve been sold

Three vendors. Three handoffs. No one owns the result.

You don’t have a knowledge problem. You have a delivery problem. The standard market splits the work between people who will not talk to each other.

  • 01

    Coaches who can’t ship

    They sell you a mindset and a whiteboard. The plan is fine. Nobody builds it, so nothing changes, and the retainer rolls on.

  • 02

    Agencies who can’t think

    They’ll build whatever you ask for. The website looks sharp. It just isn’t connected to a strategy, so it converts nobody and answers no real question.

  • 03

    Developers with no business context

    They can automate anything. They have never run a business like yours, so they automate the wrong things and leave you maintaining tools you don’t need.

How we’re built

Three capabilities. One team. No handoffs.

Advise sets the direction. Build ships it. Automate compounds it. The combination is the point; running them apart is what breaks.

Advise

Set the direction

Strategic advisory, coaching, and a rolling 90-day plan. We work from your numbers, not a template, and we stay accountable to the targets we set.

  • Quarterly strategy
  • 90-day execution plans
  • Pricing and margin
  • Hiring and structure
Build

Ship the work

Hands-on implementation by the same team that set the strategy. Websites, SEO, operations, recruitment, and CRM, delivered, not advised on.

  • Websites and SEO
  • Operations and SOPs
  • CRM and pipeline
  • Recruitment systems
Automate

The unfair advantage most small businesses never get

Custom AI agents, GPTs, and n8n workflows built into how your business actually runs. Quoting, bookings, follow-up, and reporting that keep running while you’re getting the work done. Enterprise capability, scoped to a small-business budget.

  • AI quoting assistants
  • Lead capture and follow-up
  • Bookings and scheduling
  • Automated reporting

Case study / Maslec Electrical

A Melbourne electrical firm, rebuilt around a pipeline that actually fills.

Challenge. Busy, but with nothing to show for it. Work came from referrals, so the pipeline was unpredictable, and the most valuable work — recurring body-corporate and commercial maintenance — wasn’t being won systematically.

What we did. Went back to the numbers and restructured the business around a 90-day plan, built the inbound channel — site, Google Ads, local SEO — and then an automated outbound engine putting a compliance-angle offer in front of strata and owners-corporation managers every week.

The Maslec Electrical website built by Scale360
The site we built
Strata & OC managers contacted, every week
30 / wk
Reply rate from cold outreach
4%
Body-corporate maintenance contracts won last month
2
Residential builder accounts added
2

Why we can actually do this

Built by an operator who has run the business, not just advised on one.

Scale360 was founded on thirteen years of building, scaling, and exiting a real operating business, with a career before that in IT, hosting, SEO, and paid search. We give advice we have had to live with, and build the systems we have had to run.

13+ yrs
Building and exiting a real operating business
170+
Staff managed at peak
ASX200
Clients served and delivered for

One call. No pitch deck.

Find out what one team handling all three would change.

Thirty minutes. We’ll look at where you are, where the constraint is, and whether we’re the right firm to fix it.

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