Scale360

For HVAC business owners

Business advisory for HVAC businesses tired of the feast-or-famine cycle.

Heating and cooling runs hot and cold: flat out through summer and winter, then a cliff in the shoulder seasons. We help HVAC business owners smooth the cycle with recurring service agreements, price installs and service for proper margin, and automate the maintenance scheduling that keeps revenue coming all year.

Take the 5-minute scorecard

The reality

Where HVAC businesses get stuck

  • 01

    Feast or famine with the seasons

    Summer and winter you cannot keep up; spring and autumn the phone goes quiet and the team has nothing to do. Revenue swings hard, cash flow with it, and the quiet months quietly undo the busy ones.

  • 02

    Recurring service revenue left on the table

    Every system you install is a maintenance contract you are not selling. Filter changes, refrigerant checks, annual servicing — predictable, recurring, and going to whoever the customer calls next, because you never set it up.

    Read the guide
  • 03

    Installs priced thin, service priced thinner

    Quoting installs against the cheapest competitor and treating service calls as a favour. No clear margin on either, so a big year of work still leaves very little in the bank.

    Read the guide
  • 04

    Reliant on builders and referrals for the next job

    Install work comes through a handful of builders and word of mouth. When a project pipeline dries up or a builder goes elsewhere, there is no system bringing in your own qualified work.

How we help

How we help HVAC businesses

Advise sets the direction, Build ships it, Automate compounds it. One team, applied to the way heating and cooling work is won, priced, and serviced across the seasons.

Advise

Smooth the cycle, find the margin

Your true cost per hour, pricing for installs and service that actually holds margin, and a plan to fill the shoulder seasons with recurring maintenance instead of dead time.

Build

Sell the service agreement

Local SEO and a site that converts air-conditioning installation and AC-repair searches, a CRM with a real pipeline, and a service-agreement offer and system that turns one install into years of revenue.

Automate

AI behind the servicing

Instant lead follow-up, an AI quoting assistant, and automated maintenance scheduling and reminders so service cycles book themselves and no agreement ever lapses.

Why we can actually do this

Built by an operator who has run a real business, not just advised on one.

Scale360 was founded on thirteen years of building, scaling, and exiting a real operating business. We give advice we have had to live with, and build the systems we have had to run.

13+ yrs
Building and exiting a real operating business
170+
Staff led at peak
ASX200
Clients delivered for

Questions

What HVAC ask first.

  • Can you really smooth out the seasonal swings?

    Not magically — but structurally, yes. The lever is recurring service agreements: maintenance work scheduled into your quiet shoulder seasons so the team stays productive and cash keeps coming when installs slow down. We build the offer, the pricing, and the system to sell and deliver it.

  • We mostly do installs for builders. Is that a problem?

    It is a risk, not a problem — until a builder leaves. We help you keep the builder work while building your own direct pipeline (homeowners and businesses searching for installation and repair), so you are not one relationship away from a quiet quarter.

  • Do you understand HVAC compliance and licensing?

    We are not your refrigerant-handling or ARC-licensing advisor — that is your trade expertise. We work on the business around it: pricing, pipeline, recurring revenue, and systems. We build the commercial engine; you run the technical work.

  • Do I have to commit to all three — Advise, Build, Automate?

    No. Most owners start with a single discovery call and a fixed-fee engagement scoped to one outcome — usually pricing or the service-agreement system. You add Build or Automate once the foundations are in place.

One call. No pitch deck.

Run an HVAC business stuck in the seasonal cycle? Let's find the fix.

Thirty minutes, no charge. We'll look at how you price installs and service, where the recurring revenue is hiding, and what to automate first, whether or not you work with us.

Take the scorecard first